Subject: RE: Need RRN
From: Malik Ismail <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 2 Feb 2023 10:29:00 +0000

Hi @Manish Kumar<mailto:[email-masked]>,

please ask customer to check with his bank since refund successful on Hybris & Checkout.

Regards,
Malik
From: Manish Kumar <[email-masked]>
Sent: Thursday, February 2, 2023 1:04 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohd. Elbadri <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Need RRN

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Team,

Please assist us on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohd. Elbadri" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 22, 2023 9:12:51 PM
Subject: Re: Need RRN

Dear Malik,

Kindly help us with RRN for the below order.
Order ID: 8408904387
RMA: 1003740862

Payment provider: Checkout
Request token: pay_jdlnvuklqb627oyg5qblnmessm

Refund amount: KWD 2.90

Thank you for your help.

Regards,
Manish
________________________________
From: "Mohd. Elbadri" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 22, 2023 9:08:50 PM
Subject: Need refund confirmation

Hi team,

Order ID: 8408904387
RMA: 1003740862

The refund has been processed on 08/01/2023, but the customer has confirmed that he didn't received the refund.

Kindly check and do the needful.

Best regards.

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