Subject: RE: drop payment
From: Malik Ismail <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: "Mohammed Abdullah, Bahashwan" <[email-masked]>, Apoorv Joshi <[email-masked]>, Harshita Parmar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 21 Dec 2022 06:15:35 +0000

Hi @Nikhil Bishnoi<mailto:[email-masked]>,

Below screenshot related to successful order ID 9404469860.

Customer complaining regarding amount AED 378.25 for order ID 9405036859 which is not successful.

The amount not captured from our side. Inform customer to raise dispute to his bank.

Regards,
Malik
From: Nikhil Bishnoi <[email-masked]>
Sent: Wednesday, December 21, 2022 9:52 AM
To: Malik Ismail <[email-masked]>
Cc: Mohammed Abdullah, Bahashwan <[email-masked]>; Apoorv Joshi <[email-masked]>; Harshita Parmar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: drop payment

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Malik,

Kindly assist us to get an update. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 18 December, 2022 14:56:08
Subject: Re: drop payment

Dear Malik,

Kindly assist us on the below drop payment deduction.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 18, 2022 2:33:14 PM
Subject: drop payment

Hi Team,

With reference to the ticket id : 5438894
The customer has contacted us on 9 Dec 2022 regarding a drop payment as the payment was deducted.

Date : 5/12/2022
Amount : AED 395.25
Authorization Code : 614676
Kindly check the attached for your reference.

Regards.

Bahashwan.

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com