Subject: RE: Drop payment
From: Malik Ismail <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Harshita Parmar <[email-masked]>
Date: Tue, 20 Dec 2022 12:05:27 +0000

Hi @Manish Kumar<mailto:[email-masked]>,

Transaction voided.

[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6NDEyNzIzNzQ2OCwiZG9tYWluIjoiYW1hem9ucGF5bWVudHNlcnZpY2VzLmZyZXNoZGVzay5jb20iLCJhY2NvdW50X2lkIjo1ODY2NX0.InSow7thHpIXv7yxCaabxGOK94Qy5C5ImkbSqGPrPgc]
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 19, 2022 7:31 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Drop payment

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Malik,

Kindly assist us on the below request.

Thank  you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 18, 2022 3:29:34 PM
Subject: Drop payment

Hi Team,

Kindly assist us on the below drop payment.

Customer contact number: +971527422298
Customer  Name: Afra Thanı
Email id - [email-masked]<mailto:[email-masked]>

The customer has contacted us that on 09/12/2022, she tried to placed an order but the order wasn't processed, and the amount was deducted from her account, she contacted her bank and the confirm that the amount has been authorized and put on hold by our side.

Amount:  AED 356.00
Authorization number: 752157

We request you to check and cancel the transaction so that the amount can be refunded to the customer.

Best regards.
Manish

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