Subject: Refund for On Validation Cancelled Order - 7389354365
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>
Date: Sun, 18 Dec 2022 21:51:44 -0700 (MST)

Hi Team, 

Please assist us with this. 
Problem Statement: Refund Follow Up 
Order id: 7389354365 
Order date: Oct 7, 2022 
Order status: ON_VALIDATION_CANCELLED 
Total amount: BHD5.00 
Payment method: BENEFIT 
Issue description: The order became On Validation Canceled but the customer is complaining that the amount has been deducted, so please check and advise. 

The customer has shared the following with us: 
Description: FDR-BNFT POS BH OCT07 AL RASHID 228019878578 
Reference Number: 7096844814 

Please check and process the refund. Thanks for your help! 

Regards, 
Nikhil.