Subject: New Reply Received - Guess women bag manufacture defects
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 10 Dec 2022 10:47:19 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  Guess women bag manufacture defects   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Please update about the QAR 107.00, still the amount not yet refunded.
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<b><span lang="EN-GB" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#595959'>Ayman Khalaf
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<div class="MsoNormal"><b><span lang="EN-GB" style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#595959'>Senior Mechanical Engineer
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<span style="color:#404040"><img width="178" height="34" style="width:1.8541in;height:.3541in" id="Picture_x0020_7" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAwNjgwMzMyNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.v_FSHIqsKAdsSyErhUJdc-X0dyYx5JzaL2YdbmjRDg4" data-id="2044006803325"></span><b><span lang="EN-GB" style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#595959'> 
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<b><span lang="EN-GB" style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#595959'>MTT JV (</span></b><b><span style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#595959'>HIAEP-00013)</span></b><span style="color:#404040"></span>
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<b><span lang="EN-GB" style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#595959'>P.O.Box: 1758</span></b><span lang="EN-GB" style="color:#595959"></span>
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<b><span lang="EN-GB" style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#595959'>Doha - Qatar</span></b><span lang="EN-GB" style="color:#595959"></span>
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<b><span lang="EN-GB" style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#595959'>Mob: +974 3329 4820</span></b><span lang="EN-GB" style="color:#595959"></span>
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<div class="MsoNormal"><b><span lang="EN-GB" style='font-size:7.5pt;font-family:"Arial",sans-serif;color:#595959'>Email: <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span></b></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> Thursday, December 01, 2022 2:23 PM<br>
<b>To:</b> Ayman Khalaf Seha &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5363828] - Guess women bag manufacture defects</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Ayman​,</span></div>
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Thank you for reaching out to us and giving us the opportunity to serve you.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>​We sincerely apologies for the inconvenience caused to you and for the delay.<br>
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We would like to inform you that we have processed the refund of amount (QAR 107.00) on (11/30/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>As well, we have processed the refund of amount (150 QAR) as a refund voucher which you can use it on your next purchase with us. The voucher
 code you need to apply in promo code section at checkout is 46953112743070803042. *Terms and conditions apply.<br>
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We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance!</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>* Terms and conditions:<br>
1. This voucher code is valid till 6 Months<br>
2. Voucher is only valid on ​<a href="https://www.centrepointstores.com/qa/en/" rel="noreferrer">https://www.centrepointstores.com/qa/en/</a><br>
3. The voucher code can only be used once, on a single transaction – per head/credit card/registration. </span></div>
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<span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5363828:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5363828