Subject: RE: Voucher request : 9401914990
From: Faraz Lohani <[email-masked]>
To: Vriddhi Sharma <[email-masked]>, Nisha Balakrishna <[email-masked]>, Jessie Caparas <[email-masked]>, Manish Kumar <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Wed, 30 Nov 2022 10:52:03 +0000

Hi @Manish Kumar<mailto:[email-masked]> @Apoorv Joshi<mailto:[email-masked]>,

Please forward the below voucher details to the customer ASAP:

Order No : 9401914990

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 086-051W-EN65-63N3-BE|Start Date: 29.11.2022 00:00:00|End Date: 29.12.2022 23:59:59

Type: Serial Voucher|Concept: MAX|Territory: UAE|Checkout Site: N/A

Value: 10 AED|Minimum Threshold Value: 12 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A

Thankyou,
Faraz Lohani
Escalations & Vendor Management
Landmark Digital

From: Vriddhi Sharma <[email-masked]>
Sent: Tuesday, November 29, 2022 2:12 PM
To: Faraz Lohani <[email-masked]>; Nisha Balakrishna <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: Re: Voucher request : 9401914990

Dear Max Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 086-051W-EN65-63N3-BE|Start Date: 29.11.2022 00:00:00|End Date: 29.12.2022 23:59:59

Type: Serial Voucher|Concept: MAX|Territory: UAE|Checkout Site: N/A

Value: 10 AED|Minimum Threshold Value: 12 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A

Best regards,

Vriddhi Sharma
E-Commerce Content Merchandiser
[Logo  Description automatically generated]
[signature_723834285]

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 29 November 2022 at 2:03 PM
To: Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>, Vriddhi Sharma <[email-masked]<mailto:[email-masked]>>, Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Voucher request : 9401914990

Hi @Nisha Balakrishna<mailto:[email-masked]> @Vriddhi Sharma<mailto:[email-masked]>,

This is getting prolonged, and the customer is complaining at the store.

@Jessie Caparas<mailto:[email-masked]>

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 28, 2022 1:04 PM
To: Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>; Vriddhi Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Voucher request : 9401914990

Hi @Vriddhi Sharma<mailto:[email-masked]>,

Please issue a voucher as per the details below ASAP:

Amount : 10 AED
TH : 12
Validity : 1 month
Concept : MAX

Thankyou,
Faraz Lohani
Escalations & Vendor Management
Landmark Digital

From: Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>
Sent: Friday, November 25, 2022 1:31 PM
To: Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Vriddhi Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Voucher request : 9401914990

@Vriddhi Sharma<mailto:[email-masked]> fyi

Regards,
[Logo  Description automatically generated]
Nisha Balakrishna
Senior Ecommerce Content Merchandiser
Landmark Group
[signature_246729430]

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Date: Friday, November 25, 2022 at 12:50 PM
To: Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Voucher request : 9401914990

Hi @Nisha Balakrishna<mailto:[email-masked]>,

Please issue a voucher as per the details below :

Amount : 10 AED
TH : 12
Validity : 1 month
Concept : MAX

[Image removed by sender.]
 FARAZ LOHANI
 Vendor Support & Escalations Specialist – Landmark Digital
[Image removed by sender.]

  +97145172173
  Landmark Group HQ, Marina, Dubai, UAE.
  www.landmark.digital<http://www.landmark.digital/>

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