Subject: RE: Omannet transfer: 1687563988
From: Riyas Muhammad <[email-masked]>
To: Malik Ismail <[email-masked]>, Ansari Mustak <[email-masked]>, Manish Kumar <[email-masked]>, Akramullah Khan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Ansari Mustak <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 28 Nov 2022 11:08:53 +0000

Dear @Akramullah Khan<mailto:[email-masked]>

Please check and create the ticket in order to process the refund

Regards
Riyas | Landmark Oman

From: Malik Ismail <[email-masked]>
Sent: 28 November 2022 10:15
To: Riyas Muhammad <[email-masked]>; Ansari Mustak <[email-masked]>; Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Ansari Mustak <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohd. Elbadri <[email-masked]>; MOHAMMED ALMUSTAFA <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: FW: Omannet transfer: 1687563988

Hi @Ansari Mustak<mailto:[email-masked]> @Riyas Muhammad<mailto:[email-masked]>,

Please assist.

Regards,
Malik

From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, November 26, 2022 2:47 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ansari Mustak <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohd. Elbadri <[email-masked]<mailto:[email-masked]>>; MOHAMMED ALMUSTAFA <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Omannet transfer: 1687563988

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Malik,

Kindly assist us in getting an update on the below request.

Problem statmnet: OmanNet transfer.

Order id: 1687563988

Order date: Sep 24, 2022
Refund amount: OMR 4.42
Payment method: OMANNET

Jira link: https://landmark.atlassian.net/browse/REL-160478

Issue description: the customer wants the amount in her account, so we have raised to Jira team and the amount has been reomoved from her my credit account, so please check and do the needful.

Thanks for your help!

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohd. Elbadri" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 23, 2022 12:11:47 PM
Subject: Re: Omannet transfer: 1687563988

Dear Malik,

Kindly assist us in getting an update on the below request.
Problem statmnet: OmanNet transfer.

Order id: 1687563988

Order date: Sep 24, 2022
Refund amount: OMR 4.42
Payment method: OMANNET

Jira link: https://landmark.atlassian.net/browse/REL-160478

Issue description: the customer wants the amount in her account, so we have raised to Jira team and the amount has been reomoved from her my credit account, so please check and do the needful.

Thanks for your help!

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohd. Elbadri" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 15, 2022 1:25:54 PM
Subject: Re: Omannet transfer: 1687563988

Hi Team,

Kindly assist us to get an update. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 12 November, 2022 13:28:48
Subject: Re: Omannet transfer: 1687563988

Hi Team,

Please assist us on the below reqest.

Problem statmnet: OmanNet transfer.

Order id: 1687563988

Order date: Sep 24, 2022
Refund amount: OMR 4.42
Payment method: OMANNET

Jira link: https://landmark.atlassian.net/browse/REL-160478

Issue description: the customer wants the amount in her account, so we have raised to Jira team and the amount has been reomoved from her my credit account, so please check and do the needful.

Thanks for your help!

Best Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohd. Elbadri" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 3, 2022 8:57:03 PM
Subject: Re: Omannet transfer: 1687563988

Dear Malik,

Please assist us on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohd. Elbadri" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 1, 2022 2:09:54 PM
Subject: Re: Omannet transfer: 1687563988

Hi Ansari,

With regards to below request, My Credits were removed and the customer is waiting for the refund in Omannet. Kindly assist us in closing this.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 23 October, 2022 17:13:57
Subject: Re: Omannet transfer: 1687563988

Hi Ansari,

With regards to below request, My Credits were removed and the customer is waiting for the refund in Omannet. Kindly assist us in closing this.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 October, 2022 13:40:18
Subject: Re: Omannet transfer: 1687563988

Dear Ansari,

Kindly check and assist us to close the below Omannet transfer request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Mohd. Elbadri" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 11, 2022 4:24:29 PM
Subject: Fwd: Omannet transfer

Hi Team,

Kindly assist with the below request. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 8 October, 2022 14:00:36
Subject: Omannet transfer

Hi Team,

Problem statmnet: OmanNet transfer.

Order id: 1687563988<callto:7384903196>

Order date: Sep 24, 2022
Refund amount: OMR 4.42
Payment method: OMANNET

Jira link: https://landmark.atlassian.net/browse/REL-160478

Issue description: the customer wants the amount in her account, so we have raised to Jira team and the amount has been reomoved from her my credit account, so please check and do the needful.

Thanks for your help!

Best Regards,

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