Subject: RE: Freshdesk Credentials Request
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, deeksha <[email-masked]>, Elharith Elsiddig <[email-masked]>, Bidipta Dutta <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 25 Nov 2022 06:54:20 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>

Done, please check and confirmed

From: Apoorv Joshi <[email-masked]>
Sent: Friday, November 25, 2022 10:17 AM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; deeksha <[email-masked]>; Elharith Elsiddig <[email-masked]>; Bidipta Dutta <[email-masked]>; Manish Kumar <[email-masked]>
Subject: Re: Freshdesk Credentials Request

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Mahmoud,

Kindly assist on the below.

Thank you for your help.

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "deeksha" <[email-masked]<mailto:[email-masked]>>, "Elharith Elsiddig" <[email-masked]<mailto:[email-masked]>>, "Bidipta Dutta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 24, 2022 3:44:45 PM
Subject: Freshdesk Credentials Request

Hi Mahmoud/Jessie,

Please help to create freshdesk credentials for the below users. Role - Agent, Group - Livesalesman, LSM Chats All, LSM Ksa Call Centre, KSA Chats All,  KSA warehouse escalation, escalation dxb team, UAE warehouse escalation, Eg warehouse escalation, BH warehouse escalation, Oman warehouse escalation, Qatar warehouse escalation, Kuwait warehouse escalation.

These agents will be working in LSM and KSA Backoffice, Automation Tagging cases:

[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>
[email-masked]<mailto:[email-masked]>

Regards,
Apoorv

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com