Subject: RE: Missing item - -ministry complaint - Order 8117234556
From: Mohammad Shababe Quamar <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Reddy Prasad <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 24 Nov 2022 10:20:57 +0000

Thank You, Manish

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Manish Kumar <[email-masked]>
Sent: Thursday, November 24, 2022 2:14 PM
To: Mohammad Shababe Quamar <[email-masked]>
Cc: Reddy Prasad <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Missing item - -ministry complaint - Order 8117234556

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Shababe,

We have sent an apology email to the cx under case# 5337241.

Thank you for your support.

Regards,
Manish

________________________________
From: "Mohammad Shababe Quamar" <[email-masked]<mailto:[email-masked]>>
To: "Reddy Prasad" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, November 24, 2022 2:23:48 PM
Subject: RE: Missing item - -ministry complaint - Order 8117234556

Looping in @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]>

Please send a mail to customer and apologize for late refund.

Thanks & Regards,
 [Shape    Description automatically generated with medium confidence]
Shababe Quamar
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 23, 2022 12:42 PM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - -ministry complaint - Order 8117234556

Dear Shababe

This is customer related issue ideally it should go from customer care

PRO will only support on legal terms or MOC related activities

Regards

Reddy Prasad

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, November 23, 2022 11:05 AM
To: Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - -ministry complaint - Order 8117234556

Hi Reddy,

Such type of complaint only PRO can help to issue any letter. Please discuss with him regarding the same complaint.

Thanks & Regards,
 [Shape    Description automatically generated with medium confidence]
Shababe Quamar
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 22, 2022 2:57 PM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Subject: FW: Missing item - -ministry complaint - Order 8117234556

Dear Shababe

Can you please look into below customer request and do the needful.

Regards

Reddy Prasad

From: Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 22, 2022 1:24 PM
To: Cp Cashoperations <[email-masked]<mailto:[email-masked]>>; cp alrai <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>
Cc: Nuno Lopes <[email-masked]<mailto:[email-masked]>>; Khalil Khalifa <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Hanan Baninaser <[email-masked]<mailto:[email-masked]>>; Yara Hamza <[email-masked]<mailto:[email-masked]>>; Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - -ministry complaint - Order 8117234556

Dear Babu,

Thank you for the email. Please kindly send the original to me ( Head office).

Dear Mr. @Reddy Prasad<mailto:[email-masked]>,

As per below email customer expecting a letter. Please kindly check.

Thanks and Best Regards
Tharindu Rajapaksha
Coordinator – Accounts
Landmark Group - Kuwait
+965 98 00 1796

From: Cp Cashoperations <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, November 22, 2022 12:51 PM
To: Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; cp alrai <[email-masked]<mailto:[email-masked]>>
Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Nuno Lopes <[email-masked]<mailto:[email-masked]>>; Khalil Khalifa <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Hanan Baninaser <[email-masked]<mailto:[email-masked]>>; Yara Hamza <[email-masked]<mailto:[email-masked]>>; Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - -ministry complaint - Order 8117234556

Hi Tharindu Rajapaksha,

PFA for acknowledgement receipt from customer with Civil ID copy.

Note : Customer found as calm and happy while collecting money but he remind to me that he is waiting for an Apology letter from organization

Thanks & Regards
Rakesh Babu
98001742

From: Tharindu Rajapaksha
Sent: Monday, November 21, 2022 2:31 PM
To: Cp Cashoperations <[email-masked]<mailto:[email-masked]>>; cp alrai <[email-masked]<mailto:[email-masked]>>
Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Nuno Lopes <[email-masked]<mailto:[email-masked]>>; Khalil Khalifa <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Hanan Baninaser <[email-masked]<mailto:[email-masked]>>; Yara Hamza <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - -ministry complaint - Order 8117234556

Dear Team,

As per below email thread, below mentioned amount I will handover to driver today evening.

Please kindly contact customer and do the needful to handover the money. If possible please kindly pay it from Store Petty cash and reimburse it with the money I am sending. Please consider this is a High Priority issue to sort out.

Please kindly get the customer acknowledgement on civil ID Copy with the date, amount, order number , contact number in addition to signature.
Order No
Customer Name
Phone #
Amt
Store
8117234556
Haya Alsanad
97622590
38.43
CP Alrai

Thanks and Best Regards
Tharindu Rajapaksha
Coordinator – Accounts
Landmark Group - Kuwait
+965 98 00 1796

From: Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 21, 2022 1:18 PM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; Hanan Baninaser <[email-masked]<mailto:[email-masked]>>; Yara Hamza <[email-masked]<mailto:[email-masked]>>
Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Nuno Lopes <[email-masked]<mailto:[email-masked]>>; Khalil Khalifa <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - -ministry complaint

Dear Tharindu,

Please send cash to CP ALRAI confirmed with PRO.

Regards,
Geetanjali G

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 21, 2022 9:00 AM
To: Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Tharindu Rajapaksha <[email-masked]<mailto:[email-masked]>>; Hanan Baninaser <[email-masked]<mailto:[email-masked]>>; Yara Hamza <[email-masked]<mailto:[email-masked]>>
Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Nuno Lopes <[email-masked]<mailto:[email-masked]>>; Khalil Khalifa <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - -ministry complaint

Looping in @Tharindu Rajapaksha<mailto:[email-masked]> Please arrange the cash KWD 38.43. Approval mail in trail for your reference.

@Hanan Baninaser<mailto:[email-masked]> @Yara Hamza<mailto:[email-masked]> Please connect with customer and get near store location detail and share with Finance team.

Order number: 8117234556

AWB: FP1204210007496

Items: 162576995 - - Egyptian Cotton Queen Duvet Cover - 200x200 cm // 162577002 - - Egyptian Cotton 3-Piece Super King Duvet Cover Set - 260x220 cm Total amt= 17.5+20.93=38.43 kd

Thanks & Regards,
 [Shape    Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 21, 2022 9:35 AM
To: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>; Akshay Berry <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Nuno Lopes <[email-masked]<mailto:[email-masked]>>; Khalil Khalifa <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - -ministry complaint

Dear Team,

Please find the approval for refund to customer.

Details of orders:

Order number: 8117234556

AWB: FP1204210007496

Items: 162576995 - - Egyptian Cotton Queen Duvet Cover - 200x200 cm // 162577002 - - Egyptian Cotton 3-Piece Super King Duvet Cover Set - 260x220 cm Total amt= 17.5+20.93=38.43 kd

From: Nuno Lopes <[email-masked]<mailto:[email-masked]>>
Sent: Monday, November 21, 2022 5:32 AM
To: Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Khalil Khalifa <[email-masked]<mailto:[email-masked]>>
Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Missing item - -ministry complaint

Approved

Best regards
Nuno Lopes
________________________________
From: Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 20, 2022 6:05:37 PM
To: Nuno Lopes <[email-masked]<mailto:[email-masked]>>; Khalil Khalifa <[email-masked]<mailto:[email-masked]>>
Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - -ministry complaint

Dear Sir,

Order was shipped to customer. Please do the needful.

-----Original Message-----
From: Nuno Lopes <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 20, 2022 4:08 PM
To: Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>; Khalil Khalifa <[email-masked]<mailto:[email-masked]>>
Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Missing item - 8117234556-ministry complaint

Dear Geetanjali

As I could see from this email, one question is been asked since long. And I was not able to see the answer.

As you can understand, I need to be sure that the item was shipped. At least that.

Regards

Nuno

-----Original Message-----

From: Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>

Sent: 20 November 2022 15:57

To: Nuno Lopes <[email-masked]<mailto:[email-masked]>>

Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>

Subject: RE: Missing item - 8117234556-ministry complaint

Dear Sir,

For the mentioned order customer did not receive 2 items and the order belongs to  2021 dec.

The customer has escalated matter to Ministry and PRO is requesting to solve the same.

Request you to provide the approval for refund if same.

Details of orders:

Order number: 8117234556

AWB: FP1204210007496

Items: 162576995 - - Egyptian Cotton Queen Duvet Cover - 200x200 cm // 162577002 - - Egyptian Cotton 3-Piece Super King Duvet Cover Set - 260x220 cm Total amt= 17.5+20.93=38.43 kd

Regards,

Geetanjali G

-----Original Message-----

From: Mohammad Shababe Quamar <[email-masked]<mailto:[email-masked]>>

Sent: Sunday, November 20, 2022 2:56 PM

To: Mays AlAbsi <[email-masked]<mailto:[email-masked]>>; Hanan Baninaser <[email-masked]<mailto:[email-masked]>>; olm kuwait <[email-masked]<mailto:[email-masked]>>; Azmathulla Khan Abdul Razack <[email-masked]<mailto:[email-masked]>>; Geetanjali Gadpelly <[email-masked]<mailto:[email-masked]>>

Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Mario Hisham <[email-masked]<mailto:[email-masked]>>; Ruba Aldabbas <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>; Anas Abukhashabeh <[email-masked]<mailto:[email-masked]>>; Yara Hamza <[email-masked]<mailto:[email-masked]>>; Yamen Dweik <[email-masked]<mailto:[email-masked]>>; Aya Alkafaween <[email-masked]<mailto:[email-masked]>>; Mohammad Alfayoumi <[email-masked]<mailto:[email-masked]>>; Mohammad Alhajaj <[email-masked]<mailto:[email-masked]>>

Subject: RE: Missing item - 8117234556

Looping to @Geetanjali Gadpelly

Thanks & Regards,

Shababe Quamar

+971 4 517 4278

Landmark Group HQ, Marina, Dubai, UAE.

www.landmark.digital<http://www.landmark.digital>

-----Original Message-----

From: Mays AlAbsi <[email-masked]<mailto:[email-masked]>>

Sent: Tuesday, November 15, 2022 2:39 PM

To: Hanan Baninaser <[email-masked]<mailto:[email-masked]>>; olm kuwait <[email-masked]<mailto:[email-masked]>>; Azmathulla Khan Abdul Razack <[email-masked]<mailto:[email-masked]>>

Cc: Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>; Mario Hisham <[email-masked]<mailto:[email-masked]>>; Ruba Aldabbas <[email-masked]<mailto:[email-masked]>>; Rawan Barghouth <[email-masked]<mailto:[email-masked]>>; Anas Abukhashabeh <[email-masked]<mailto:[email-masked]>>; Yara Hamza <[email-masked]<mailto:[email-masked]>>; Yamen Dweik <[email-masked]<mailto:[email-masked]>>; Aya Alkafaween <[email-masked]<mailto:[email-masked]>>; Mohammad Alfayoumi <[email-masked]<mailto:[email-masked]>>; Mohammad Alhajaj <[email-masked]<mailto:[email-masked]>>

Subject: رد: Missing item - 8117234556

CAUTION: External email sender. Use care when clicking on links or opening attachments!

Dear Team,

Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.

Order number: 8117234556

AWB: FP1204210007496

Items: 162576995 - - Egyptian Cotton Queen Duvet Cover - 200x200 cm // 162577002 - - Egyptian Cotton 3-Piece Super King Duvet Cover Set - 260x220 cm

Note :  The order is from month 12 and the customer doesn't want the pieces, he wants the amount

Best Regards,

mays alabsi

________________________________________

‏‏من: Mays AlAbsi

‏‏تاريخ الإرسال: 23 تشرين الأول, 2022 04:05 م

إلى: Hanan Baninaser; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

نسخة: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Saeed Khawaldeh; Mario Hisham; Ruba Aldabbas; Rawan Barghouth; Anas Abukhashabeh; Yara Hamza; Yamen Dweik; Aya Alkafaween; Mohammad Alfayoumi; Mohammad Alhajaj

‏‏الموضوع: رد: Missing item - 8117234556

Dear Team,

Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.

Order number: 8117234556

AWB: FP1204210007496

Items: 162576995 - - Egyptian Cotton Queen Duvet Cover - 200x200 cm // 162577002 - - Egyptian Cotton 3-Piece Super King Duvet Cover Set - 260x220 cm

Note :  The order is from month 12 and the customer doesn't want the pieces, he wants the amount

Best Regards,

mays alabsi

________________________________________

‏‏من: Mays AlAbsi

‏‏تاريخ الإرسال: 26 أيلول, 2022 12:50 م

إلى: Hanan Baninaser; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

نسخة: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Saeed Khawaldeh; Mario Hisham; Ruba Aldabbas; Rawan Barghouth; Anas Abukhashabeh; Yara Hamza; Yamen Dweik; Aya Alkafaween; Mohammad Alfayoumi; Mohammad Alhajaj

‏‏الموضوع: رد: Missing item - 8117234556

Dear Team,

A kind Reminder .

Best Regards,

________________________________________

‏‏من: Hanan Baninaser

‏‏تاريخ الإرسال: 30 نيسان, 2022 01:02 م

إلى: Mays AlAbsi; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

نسخة: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Saeed Khawaldeh; Mario Hisham; Ruba Aldabbas; Rawan Barghouth; Anas Abukhashabeh; Yara Hamza; Yamen Dweik; Aya Alkafaween; Mohammad Alfayoumi; Mohammad Alhajaj

‏‏الموضوع: RE: Missing item - 8117234556

Dear Team,

A kind Reminder .

Best Regards,

Hanan Bani Naser

_______________________________________

From: Hanan Baninaser

Sent: Thursday, April 21, 2022 1:47 AM

To: Mays AlAbsi; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Saeed Khawaldeh; Mario Hisham; Ruba Aldabbas; Rawan Barghouth; Anas Abukhashabeh; Yara Hamza; Yamen Dweik; Aya Alkafaween; Mohammad Alfayoumi; Mohammad Alhajaj

Subject: RE: Missing item - 8117234556

Dear Team,

A kind Reminder .

Best Regards,

Hanan Bani Naser

________________________________________

From: Mays AlAbsi

Sent: Sunday, April 10, 2022 3:12 PM

To: Hanan Baninaser; [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

Cc: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Saeed Khawaldeh; Mario Hisham; Ruba Aldabbas; Rawan Barghouth; Anas Abukhashabeh; Yara Hamza; Yamen Dweik; Aya Alkafaween; Mohammad Alfayoumi; Mohammad Alhajaj

Subject: رد: Missing item - 8117234556

Dear Team,

Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.

Order number: 8117234556

AWB: FP1204210007496

Items: 162576995 - - Egyptian Cotton Queen Duvet Cover - 200x200 cm // 162577002 - - Egyptian Cotton 3-Piece Super King Duvet Cover Set - 260x220 cm

Note :  The order is from month 12 and the customer doesn't want the pieces, he wants the amount

Best Regards,

________________________________________

‏‏من: Hanan Baninaser

‏‏تاريخ الإرسال: 31 آذار, 2022 03:36 م

إلى: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>

نسخة: [email-masked]<mailto:[email-masked]>; [email-masked]<mailto:[email-masked]>; Saeed Khawaldeh; Mario Hisham; Ruba Aldabbas; Rawan Barghouth; Anas Abukhashabeh; Mays AlAbsi; Yara Hamza; Yamen Dweik; Aya Alkafaween; Mohammad Alfayoumi; Mohammad Alhajaj

‏‏الموضوع: Missing item - 8117234556

Dear Team,

Kindly confirm if the items below have been shipped form the WH as the customer confirmed that he did not receive them.

Order number: 8117234556

AWB: FP1204210007496

Items: 162576995 - - Egyptian Cotton Queen Duvet Cover - 200x200 cm // 162577002 - - Egyptian Cotton 3-Piece Super King Duvet Cover Set - 260x220 cm

Note :  The order is from month 12 and the customer doesn't want the pieces, he wants the amount

Best Regards,

Hanan Bani Naser
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com