Subject: Re: refund in benefit account: Order id: 7390918643
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Sayed Humera <[email-masked]>, escalations dxbteam <[email-masked]>, Elbadri <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Date: Tue, 22 Nov 2022 23:53:11 -0700 (MST)

Dear Zeeshan, 

Kindly assist us on the below benefit transfer. 

Thank you for your help. 

Regards, 
Manish 

From: "Sayed Humera" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, November 15, 2022 2:32:12 PM 
Subject: refund in benefit account 

Hi Team, 

Please assist us with this. 

Problem Statement: Benefit transfer 

Order id: 7390918643 

Refund amount: BHD24.35 

Payment method: BENEFIT 

Jira Llink: https://landmark.atlassian.net/browse/REL-161968 

Issue description: The order has been canceled and the amount refunded to the customer's RV Value, but the customer is complaining that she wants the refund to be in her bank account (BENEFIT), so please do needful. 

Thanks for your help! 

Regards, 
Huma