Subject: Return of Non-LMG item back to the customer - 4929455
From: Nikhil Bishnoi <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Sayed Humera <[email-masked]>
Date: Sat, 19 Nov 2022 05:35:58 -0700 (MST)

Hi Team, 

With regards to ticket id 4929455 the customer is complaining that erroneously he has returned Non-LMG item and the same was not returned yet to the customer. Kindly assist as the case is pending since September. 

As per tracking ID (RP042922002851), the order was collected and returned to the warehouse. 
Order number: 9568222689 

RMA: 1002519927 

Kindly note that the customer returned a non lmg item, please return the item to the customer ASAP. 

As per the WH the items already handed over to your custody, So please arrange the return asap 

Thank you for your help. 

Regards, 
Nikhil.