Subject: Re: Benefit transfer: Order id : 7390713649
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Elbadri <[email-masked]>, Manish Kumar <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>
Date: Wed, 2 Nov 2022 21:54:02 -0700 (MST)

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Manish Kumar" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Elbadri" <[email-masked]> 
Sent: Monday, 31 October, 2022 15:15:21 
Subject: Benefit transfer: Order id : 7390713649 

Hi Team, 

Please assist us in the below benefit transfer. 

Order id : 7390713649 
Refund amount: BHD12.70 

The customer paid with BENEFIT but the refund is done to his credit wallet, and the customer is asking to process the refund to his card (), so we have raised it to Jira team under this link (https://landmark.atlassian.net/browse/REL-161620) and they informed us that the amount has been removed, so please check and do the needful. 

Thanks for your help! 

Regards, 
Manish