Subject: Re: [#5075386] - NEED ESCALATION
From: Mohamed Kassem <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Youraj Kinhikar <[email-masked]>, Centrepoint <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Mon, 31 Oct 2022 15:11:52 +0000

Dear Youraj,

Kindly find the below case for your support to sort it out,

Baby shop invoice

Thanks
Mohamed Kassem
Senior store manager
Home Centre Al Rai - Kuwait

________________________________
From: Mohammad Shababe Quamar <[email-masked]>
Sent: Monday, October 31, 2022, 3:32 PM
To: Youraj Kinhikar <[email-masked]>; Centrepoint <[email-masked]>; Mohamed Kassem <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#5075386] - NEED ESCALATION

Looping in @Mohamed Kassem<mailto:[email-masked]> Please help here to response the below issue.

+++ @Apoorv Joshi<mailto:[email-masked]> @Manish Kumar<mailto:[email-masked]> Please inform our agent to escalate with concern department, we know CP mentioned in invoice, but pls validate item before escalation.

Problem Statement: Delivery Follow-Up Store Purchase

Order Date: 31-10-2022
Order ID: 21122125143320221027
Exp Del Date: 02-11-2022
name : Mohamed mannaa
number: 60009202
store:  Shuwaikh CenterPoint

Issue Description: Customer looking to expedite the delivery date with 31-10-2022

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Youraj Kinhikar <[email-masked]>
Sent: Monday, October 31, 2022 5:27 PM
To: Centrepoint <[email-masked]>; Mohammad Shababe Quamar [email-masked]<mailto:[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: RE: [#5075386] - NEED ESCALATION

@Mohammad Shababe Quamar<mailto:[email-masked]>

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: 31 October 2022 13:13
To: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#5075386] - NEED ESCALATION

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5075386:1125156

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