Subject: RE: On Validation - Ticket ID 5019529
From: Merchant Back Offices <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>, Merchant Back Offices <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Ajith Palakandy <[email-masked]>
Date: Sat, 29 Oct 2022 08:50:13 +0000

Good day,

Thank you for contacting CrediMax, we acknowledge the receipt of your email.

Kindly note that the below refund is processed twice by the system, we will arrange to reverse one of the below to your account.

Please do not hesitate to contact us again if you need any further assistance

Regards,

 Mohammed Abdulla

 Merchant Back Office Administrator - Business Support,
  +973 17117272   17211465   +973 17117117
   [email-masked]<mailto:[email-masked]>    www.credimax.com.bh<http://www.credimax.com.bh>                                              <https://www.youtube.com/channel/UCnlPcrsrWZ9mAUF06oyCyXQ>  <https://www.facebook.com/credimaxbscbh>  <https://www.instagram.com/credimax.b.s.c/?hl=en>

 CrediMax B.S.C.(c) | Bldg 858 | Road 3618 | Al Seef District 436 | P.O. Box 5350 | Kingdom of Bahrain

CrediMax B.S.C. - A Financing Company Licensed by Central Bank of Bahrain                                                                                                   
From: Mohmed Ghadiyali [mailto:[email-masked]]
Sent: Thursday, 27 October, 2022 11:36 AM
To: Merchant Back Offices <[email-masked]>; Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Ajith Palakandy <[email-masked]>
Subject: RE: On Validation - Ticket ID 5019529

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD-

7389759832 BHD - 37.84

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

10/10/2022 18:42

'677950

'BENEFIT

'224435

1 - Purchase

'048

'37.84

'CAPTURED

'00

'7389759832

'202228391738992

'228319956541

'7

'109.161.194.5

'8c26f5a4-3daa-439b-a73a-a3bbadcce814

'BENEFIT

Regards,

Mohmed Ghadiyali

From: Ajith Palakandy <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 27, 2022 10:51 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: On Validation - Ticket ID 5019529

Pls proceed

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 25, 2022 3:17 PM
To: Ajith Palakandy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: On Validation - Ticket ID 5019529

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 25, 2022 3:16 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>
Subject: Re: On Validation - Ticket ID 5019529

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD-

7389759832 BHD - 37.84

Received Time

Terminal ID

Brand ID

Authorization Code

Action

Currency Code

Trans. Amount

 Result Code

Host Response

 Mer. TrackID

 TranId

 Ref. Id

ECI

IP Address

UDF1

UDF2

10/10/2022 18:42

'677950

'BENEFIT

'224435

1 - Purchase

'048

'37.84

'CAPTURED

'00

'7389759832

'202228391738992

'228319956541

'7

'109.161.194.5

'8c26f5a4-3daa-439b-a73a-a3bbadcce814

'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 22, 2022 6:12 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Mohammed Abdullah, Bahashwan <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: On Validation - Ticket ID 5019529

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Zeeshan,

Kindly assist with the refund as per below. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 21 October, 2022 20:04:41
Subject: On Validation

Hi Team,

With reference to the ticket id : 5019529

The customer has contacted us on 18 Oct 2022 regarding a payment as the payment was deducted (BENEFIT).

Order Number : 7389747519 / 7389759832

Date : Oct 11, 2022

Amount : BHD 37.84

Authorisation Code : 1) 214065
2) 224435

Kindly check the attached for your reference.

Regards.
Bahashwan.

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