Subject: Re: Double Deduction - 9588280972
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Reshmaa KJ <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 19 Oct 2022 05:50:38 -0700 (MST)

Dear Malik, 

Please assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "malik ismail" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Reshmaa KJ" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, October 14, 2022 6:49:52 PM 
Subject: RE: Double Deduction - 9588280972 

Hi [ mailto:[email-masked] | 
@Reshmaa KJ ] , 

Please assist to process refund on Payfort for order ID 9588276945. Amount AED 54 

Regards, 

Malik 

From: Manish Kumar <[email-masked]> 
Sent: Friday, October 14, 2022 4:45 PM 
To: Malik Ismail <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Elbadri <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Nikhil Bishnoi <[email-masked]> 
Subject: Re: Double Deduction - 9588280972 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Malik, 

Please assist us in getting the below request closed. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Mohd. Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Abdullah, Bahashwan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, October 5, 2022 5:56:11 PM 
Subject: Fwd: Double Deduction - 9588280972 

Hi Team, 

Kindly assist with the double deduction complain as per the below details. Please assist with the refund. 

Thank you for your help. 

Regards, 

Nikhil. 

From: "Mohammed Abdullah, Bahashwan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 5 October, 2022 14:02:23 
Subject: Double Deduction 

Hi Team, 

With reference to the ticket Id : 4941391 

Customer reported that the amount has been deducted twice for the order : 9588280972 

Amonut : AED 54.00 

Date : Sep 29 , 2022 

Authorization Code : 900529 / 809688 

Customer has shared SC of the deduction kindly find the attached for your reference. 

Thank you for your help! 

Best regards. 

Bahashwan. 

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