Subject: RE: Amount deducted by no order was placed
From: Malik Ismail <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Elbadri <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 14 Oct 2022 10:00:08 +0000

Hi Manish,

No transaction found. Ask customer to raise dispute to the bank

Regards
From: Manish Kumar <[email-masked]>
Sent: Friday, October 14, 2022 1:48 PM
To: Malik Ismail <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Elbadri <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Amount deducted by no order was placed

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Malik,

Please assist us to validate the below drop payment.

Thank you for your help.

Regards,
Manish

________________________________
From: "Mohammed Abdullah, Bahashwan" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Elbadri" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 12, 2022 1:54:09 PM
Subject: Amount deducted by no order was placed

Hi Team,

With reference to the ticket ID :4937400

Customer reported that there was a drop payment without placing an order he has shared the details below :

Aynaz Hassan
Email id - [email-masked]<mailto:[email-masked]>
Conact number: +971507056095

Transaction Details
Date:21/10/2022
Ref No: 799265 - 800431
Merchant Name: LANDMARK RETAIL INVEST DUBAI
Country: DXB
Amount: 108.80 AED + 108.80 AED

Please assist.

Best regards
Bahashwan.

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