Subject: RE: drop payment
From: Malik Ismail <[email-masked]>
To: Manish Kumar <[email-masked]>, Reshmaa KJ <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sankar Thulasimani <[email-masked]>
Date: Wed, 12 Oct 2022 05:43:27 +0000

Hi @Reshmaa KJ<mailto:[email-masked]>,

Please assist to process refund for 9588277856 & void authorization for 9588277839

Both orders removed on Hybris.

Regards,
Malik
From: Manish Kumar <[email-masked]>
Sent: Tuesday, October 11, 2022 4:16 PM
To: Malik Ismail <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: drop payment

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Malik,

Kindly assist us to validate the below deduction as the customer reported he already checked with his bank and bank advised him to contact the Landmark team.

Thank you for your help.

Regards,
Manish

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 11, 2022 5:32:22 PM
Subject: drop  payment

Hi Team,

 With reference to the ticket ID : 4937676

 Customer reported that there was a drop  payment without placing an order he has shared the details below : Amount was debited twice

Bank Name :  ADIB
Account Holder Name : GIFT KUDAKWASHE MWAREWANGEPO
Account Number : 28187526
IBAN Number : AE360500000000028187526
SWIFT : ABDIAEADXXX
CAmount: AED 93.55
Email :[email-masked]

Amount was debited twice

Please assist.

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