Subject: Re: Benefit refund - 7381458733
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Loujain <[email-masked]>
Date: Tue, 4 Oct 2022 05:29:49 +0000

Hi Nikhil,

Can you please share proper screenshot with voucher deactivation amount mentioned.

Received Time                                   Terminal ID             Brand ID        Authorization Code                      Action                          Currency Code                   Trans. Amount                    Result Code                            Host Response                    Mer. TrackID                            TranId                          Ref. Id                        ECI     IP Address                      UDF1                    UDF2
8/8/2022 18:11  '677950 'BENEFIT        '264017 1 - Purchase    '048    '1.95   'CAPTURED       '00     '7381458733     '202222035734097        '222058194605   '7      '193.188.123.62 '77bece98-7a48-4c06-b50e-d6808aa224f4   'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]>
Sent: Monday, October 3, 2022 12:12 PM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Loujain <[email-masked]>
Subject: Benefit refund - 7381458733

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Hi Team,

Please assist us in the below benefit transfer.

Order id: 7381458733<callto:7384903196>

Order date: Aug 08, 2022
Refund amount: BHD 1.95

Payment method: BENEFIT

Jira link: ​https://landmark.atlassian.net/browse/REL-1<https://landmark.atlassian.net/browse/REL-159552>60226

Issue description: the customer wants the amount in her account, so we have raised to Jira team to deactivate RV, and they informed that the voucher has been deactivated, so please check and do the needful.

Thanks for your help!

Regards,
Nikhil.
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