Subject: Need Urgent POD with cx id: Order ID : 9587820430
From: Manish Kumar <[email-masked]>
To: [email-masked], [email-masked]
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Elbadri <[email-masked]>, escalations dxbteam <[email-masked]>, [email-masked]
Date: Thu, 29 Sep 2022 04:38:07 -0700 (MST)

Hi Team, 

The customer is coming on chat and asking us the POD along with the person's id who received it. We have already shared the available POD on fareye site but she is not accepting it. 

Case# 4932880 

Problem Statement: POD. 

Order ID : 9587820430 
Order date : Sep 26, 2022 
Tracking id : FP092622002168 
Assistance Required: proof of delivery 

Issue Description: as per Hybris the order is delivered on 9/28/22 however, the customer denied receiving the order, please share the proof of delivery and the ID of the person who received it. 

Regards, 
Manish