Subject: FW: [#4893816] - inbound call for order: 6166134875
From: Mohamed Mahmoud <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Wed, 28 Sep 2022 09:36:27 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>, @Manish Kumar<mailto:[email-masked]>

Please do the needful.

From: Karen Lobo <[email-masked]>
Sent: Wednesday, September 28, 2022 1:35 PM
To: Mohamed Mahmoud <[email-masked]>; Vriddhi Sharma <[email-masked]>; Max <[email-masked]>; Raveen Sethupathy <[email-masked]>
Cc: Namrita Kanjani <[email-masked]>; Escalations Dxbteam <[email-masked]>; [email-masked]
Subject: Re: [#4893816] - inbound call for order: 6166134875

Dear Max Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 016-67FA-N8EK-2X21-EM|Start Date: 28.09.2022 00:00:00|End Date: 28.12.2022 23:59:00

Type: Serial Voucher|Concept: MAX|Territory: KSA|Checkout Site: N/A

Value: 60 SAR|Minimum Threshold Value: 70 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A

Warm Regards,

Karen Tracy Lobo
E-Commerce Content Merchandiser
[Logo  Description automatically generated]
[signature_4112437856]

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 27 September 2022 at 1:51 PM
To: Vriddhi Sharma <[email-masked]<mailto:[email-masked]>>, Max <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Karen Lobo <[email-masked]<mailto:[email-masked]>>
Cc: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#4893816] - inbound call for order: 6166134875

@Karen Lobo<mailto:[email-masked]>

Reminder

From: Vriddhi Sharma <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 26, 2022 11:14 AM
To: Max <[email-masked]<mailto:[email-masked]>>; Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Karen Lobo <[email-masked]<mailto:[email-masked]>>
Cc: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: [#4893816] - inbound call for order: 6166134875

++@Karen Lobo<mailto:[email-masked]>

Best regards,

Vriddhi Sharma
E-Commerce Content Merchandiser
[Logo  Description automatically generated]
[signature_723834285]

From: Max <[email-masked]<mailto:[email-masked]>>
Reply-To: Max <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 25 September 2022 at 4:18 PM
To: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Vriddhi Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#4893816] - inbound call for order: 6166134875

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly issue a voucher for MAX  of 60 SAR  valid for three months with a threshold of 70 SAR

Order No.:6166134875

Best Regards,
Waad arabiyat
Backoffice | Crystel
تشغيل السبت, 24 سبتمبر في 12:13 م , Max <[email-masked]<mailto:[email-masked]>> كتب:
Hi Team,

Kindly issue a voucher for MAX  of 60 SAR  valid for three months with a threshold of 70 SAR

Order No.:6166134875

Best Regards,
Waad arabiyat
Backoffice | Crystel
تشغيل الجمعة, 23 سبتمبر في 12:22 م , Max <[email-masked]<mailto:[email-masked]>> كتب:
Hi Team,

Kindly issue a voucher for MAX  of 60 SAR  valid for three months with a threshold of 70 SAR

Order No.:6166134875

Best Regards,
Waad arabiyat
Backoffice | Crystel
تشغيل الخميس, 22 سبتمبر في 5:33 م , Max <[email-masked]<mailto:[email-masked]>> كتب:

​
Hi Team,

Kindly issue a voucher for MAX  of 60 SAR  valid for three months with a threshold of 70 SAR

Order No.:6166134875

Best Regards,
Waad arabiyat
Backoffice | Crystel
تشغيل الأثنين, 19 سبتمبر في 6:19 م , فيصل المقاطي <[email-masked]<mailto:[email-masked]>> كتب:
The two products (163409592-164512477) were not delivered to the customer with the rest of the products and the products were canceled, but the customer paid the full amount upon receipt. Please return the amount of the two products to the customer as soon as possible.

Best Regards,
Ghadeer albuhairy

4893816:1125156
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