Subject: Re: [#4860551] - Inbound call-6163370979
From: Apoorv Joshi <[email-masked]>
To: Mohamed Mahmoud <[email-masked]>
Cc: Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 27 Sep 2022 01:04:02 -0700 (MST)

Hi Ali, 

Voucher shared with customer again under 4860551 

Regards, 
Apoorv 

From: "Mohamed Mahmoud" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, September 27, 2022 12:49:41 PM 
Subject: FW: [#4860551] - Inbound call-6163370979 

Hi [ mailto:[email-masked] | @Apoorv Joshi ] , [ mailto:[email-masked] | 
@Manish Kumar ] 

Please share this with the cst ASAP. 

Thanks 

Ali 

From: Salman Qaseem <[email-masked]> 
Sent: Thursday, September 15, 2022 7:08 PM 
To: Sreya Ravikumar <[email-masked]>; Centrepoint <[email-masked]>; Raveen Sethupathy <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; [email-masked] 
Subject: Re: [#4860551] - Inbound call-6163370979 

Dear Centrepoint Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: 016-03RY-L16K-LYYM-1T|Start Date: 15.09.2022 00:00:00|End Date: 15.12.2022 23:59:00 

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A 

Value: 30 SAR|Minimum Threshold Value: 40 SAR|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A 

Regards, 

SALMAN QASEEM 

E-commerce Content Merchandiser 

Web Team|Landmark Group 

Oasis Mall , Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Sreya Ravikumar < [ mailto:[email-masked] | [email-masked] ] > 
Date: Thursday, 15 September 2022 at 6:23 PM 
To: Centrepoint < [ mailto:[email-masked] | [email-masked] ] >, Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >, Salman Qaseem < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >, [ mailto:[email-masked] | [email-masked] ] < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: [#4860551] - Inbound call-6163370979 

[ mailto:[email-masked] | @Salman Qaseem ] 

Thank you. 

Regards, 

Sreya Ravikumar 

Ecommerce Content Merchandiser 

Web Team | Landmark Group 

From: Centrepoint < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, September 14, 2022 at 9:26 AM 
To: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >, Sreya Ravikumar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >, [ mailto:[email-masked] | [email-masked] ] < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: [#4860551] - Inbound call-6163370979 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Team, 

Kindly issue a voucher for Centrepoint of 30 SAR Valid for three months with a threshold of 40 SAR 

Order No.:6163370979 

Best Regards, 

Suha Ali 

Back Office | Crystel 

[ mailto:[email-masked] | [email-masked] ] 

On Mon, 12 Sep at 10:16 AM , Centrepoint < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

Kindly issue a voucher for Centrepoint of 30 SAR Valid for three months with a threshold of 40 SAR 

Order No.:6163370979 

Best Regards, 
Waad arabiyat 

BQ_BEGIN

On Sun, 11 Sep at 6:40 PM , Hind Al tamimi < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi Team, 

An incomplete product has been shipped and used by the customer. We were called and the employee told him it would be delivered. The customer waited two weeks and was not contacted and asked for compensation 
AWB:SD007804220 
Telephone number: 
+966555400028 
Order number: 
616337097 
Item:164321859 

Best Regards, 

BQ_END

4860551:1125156 
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