Subject: Refund for On Validation order - 1687653177
From: Nikhil Bishnoi <[email-masked]>
To: Ansari Mustak <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Mon, 26 Sep 2022 01:14:34 -0700 (MST)

Hi Team, 

Please assist us with this. 

Problem statement: Refund Follow Up 

Order id: 1687653177 
Order date: Sep 25, 2022 
Order status: ON_VALIDATION_CANCELLED 
Payment method: OMANNET 
Total amount: OMR7.89 

Issue description: The order was cancelled ON VALIDATION, but the customer is complaining that the amount has been deducted, so please check and advise. 

Regards, 
Nikhil.