Subject: New Reply Received - need esc
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 19 Sep 2022 15:36:01 +0000

Hi Manish Kumar,  The customer has responded to the ticket.  need esc  Ticket comment <div>Where is the compensation???? Nothing showing <br><br>
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<div dir="ltr">Sent from my iPhone</div>
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<div>On 18 Sep 2022, at 8:11 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Shan,<br><br>
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<div dir="ltr"><div>Thanks for getting in touch with us.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We are truly sorry for the inconvenience caused to you.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We would like to inform you that as promised on the chat conversation we have escalated it to the concerned team to create a voucher wotht AED 12 with the minimum puchase of AED 13, which you can use it in your next purchase at <a href="https://www.centrepointstores.com/ae/en/" rel="noreferrer">https://www.centrepointstores.com/ae/en/</a><br><br>Kindly also note that we have follow us with the  concered team regarding the delay in the order id 9586040440 and will get back to you once we receive an update from them.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br style='font-family: -apple-system, blinkmacsystemfont, "segoe ui", roboto, "helvetica neue", arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>Your friends,</div></div>
<div dir="ltr">The Support Team <br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/4880674