Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Thu, 15 Sep 2022 14:11:26 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

M

Hi team

Malik Ismail

M

9581284261

Malik Ismail

M

[email-masked]

Malik Ismail

M

Pls check the chat conversation. no escalation found on freshdesk

Malik Ismail

A

Checking Malik

Apoorv Joshi

N

Malik Ismail

Pls check the chat conversation. no escalation found on freshdesk

Escalated and ticket id is 4878053.

Nikhil Bishnoi

M

Thanks Nikhil

Malik Ismail

M

image.png (50.7 KB)

Mahmoud Emad Elsayed

M

guys, we will audit on tickets creation

Mahmoud Emad Elsayed

N

Mahmoud Emad Elsayed

guys, we will audit on tickets creation

We have already asked the team to create ticket wherever the escalation is required.

Nikhil Bishnoi

M

Hi @nikhil.bishnoi @apoorv

Malik Ismail

M

free for quick call ?

Malik Ismail

N

Malik Ismail

free for quick call ?

Yes

Nikhil Bishnoi

M

https://us04web.zoom.us/j/77061549223?pwd=GgZXTT4fbu1aQYbfOHaMrtiY3bArCE.1

Malik Ismail

L

Nikhil Bishnoi

We have already asked the team to create ticket wherever the escalation is required.

@mohmoud.elsayed i am speaking with KSA team again now

LSM Automation Bot

M

thanks, we dont want to make it mandatory again as there's other teams using same tool

Mahmoud Emad Elsayed

M

and cant active it per group

Mahmoud Emad Elsayed

M

is Syed Ataullah working from home ?

Mahmoud Emad Elsayed

A

Mahmoud Emad Elsayed

is Syed Ataullah working from home ?

no he is working from office @mohmoud.elsayed

Apoorv Joshi

N

Mahmoud Emad Elsayed

is Syed Ataullah working from home ?

He is giving training and is available in office.

Nikhil Bishnoi

L

Mahmoud Emad Elsayed

thanks, we dont want to make it mandatory again as there's other teams using same tool

I understand it, Elharith called the team and spoke with them, we will keep an eye on this. Thank you

LSM Automation Bot

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