Subject: RE: Request for Call Back
From: Mario Hisham <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>, Saeed Khawaldeh <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>
Date: Wed, 7 Sep 2022 06:09:20 +0000

Hi Dear,

Customer will be contacted.

Best Regards,

Mario Hisham
Sr. Service Advisor

T: +962 6 500 1333

F: +962 6 500 1334

M: +962 790138422

E:[email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://twitter.com/CrystelCo>[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.facebook.com/Crystel.co>[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

[Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

From: Nikhil Bishnoi [mailto:[email-masked]]
Sent: Wednesday, September 7, 2022 9:07 AM
To: Saeed Khawaldeh; Mario Hisham
Cc: Escalations Dxbteam; Apoorv Joshi; Manish Kumar; Elbadri
Subject: Fwd: Request for Call Back

Hi Team,

Kindly arrange a call back for below customer as the customer is irate and is complaining about the store staff.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "MOHAMMED ALMUSTAFA" <[email-masked]<mailto:[email-masked]>>, "Aya Saoud" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 6 September, 2022 03:54:41
Subject: Request for Call Back

Hi Team,

With regards to the below, the customer request for call beck due to below reason:
​
lost my Keys Home and Car In Max sahara mall branch , sharja , between 10 pm to 10.35 pm I Am sure 100% that i lost my keys there because i came from outside went to max and the keys were with me and went out from max I didn't find I searched a lot and alot with no result so i asked them to check the cameras, the told me they will send an email and get approval . Today morning told me that they checked the cameras and no result also But how they knew me in cameras ? Also i want to check cameras with them to find my keys I want to make complain because no help , no cooperation from them and i am a Max customer from more than 7 years I want someone to contact with me

Kindly arrange a call back to the customer.

Name:Mohamed tolba
Mobile: 0561305125

Thank you for your help.

Regards,
M.Murshed.