Subject: Refund for order id 7693400567
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>
Date: Mon, 5 Sep 2022 04:04:04 -0700 (MST)

Hi Zeeshan, 

The customer is complaining that he has returned the items for Order 7693400567 in 2020 and the refund is not yet processed. We are unable to see the order id on hybris. 

Kindly assist with the following request. 

Regards, 
Nikhil.