Subject: Re: Order no.8173952394 CASH Refund Approval
From: Manish Kumar <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Rahul Nerkar <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Geetanjali Gadpelly <[email-masked]>, Faraz Lohani <[email-masked]>, Reddy Prasad <[email-masked]>, Ajith Pillai <[email-masked]>, escalations dxbteam <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, "Sonal Gyanchandani, TCS" <[email-masked]>, "Priyanka Gadiya, TCS" <[email-masked]>, Shajan Joy <S
Date: Fri, 2 Sep 2022 05:42:17 -0700 (MST)

Dear Akshay, 

Kindly note that the customer has confirmed the store name as below from where he can collect the cash. 

Store: shuwaikh industrial area branch 

Regarding the contact number we have asked the customer to share his alternate contact number under the case id 4590333 

Thank you for your help. 

Regards, 
Manish 

From: "Akshay Berry" <[email-masked]> 
To: "Rahul Nerkar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]> 
Cc: "Geetanjali Gadpelly" <[email-masked]>, "Faraz Lohani" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Reddy Prasad" <[email-masked]>, "Ajith Pillai" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, "Sonal Gyanchandani, TCS" <[email-masked]>, "Priyanka Gadiya, TCS" <[email-masked]>, "Shajan Joy" <[email-masked]>, "malik ismail" <[email-masked]> 
Sent: Wednesday, August 3, 2022 2:16:18 PM 
Subject: RE: Order no.8173952394 CASH Refund Approval 

[ mailto:[email-masked] | @Rahul Nerkar (TCS) ] , 

Customer number disconnected. No reply on email too. 

Regards, 

Akshay Berry 

Vendor Support & Escalations Specialist 

T: +971 4 5172125 

Landmark Group HQ, Marina, Dubai, UAE 

From: Rahul Nerkar (TCS) <[email-masked]> 
Sent: Sunday, July 31, 2022 8:13 AM 
To: Akshay Berry <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shababe Quamar <[email-masked]> 
Cc: Geetanjali Gadpelly <[email-masked]>; Faraz Lohani <[email-masked]>; Manish Kumar <[email-masked]>; Reddy Prasad <[email-masked]>; Ajith Pillai <[email-masked]>; Escalations Dxbteam <[email-masked]>; Rohit Kamath (TCS) <[email-masked]>; Sonal Gyanchandani (TCS) <[email-masked]>; Priyanka Gadiya (TCS) <[email-masked]>; Shajan Joy <[email-masked]>; Malik Ismail <[email-masked]> 
Subject: Re: Order no.8173952394 CASH Refund Approval 

Dear Akshay, 

Please update the location. 

Regards, 

Rahul Nerkar. 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, July 12, 2022 1:18 PM 
To: Rahul Nerkar (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Shajan Joy < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order no.8173952394 CASH Refund Approval 

Hi [ mailto:[email-masked] | 
@Rahul ] , 

Customer mobile switched off. 

Regards, 

Akshay Berry 

Vendor Support & Escalations Specialist 

T: +971 4 5172125 

Landmark Group HQ, Marina, Dubai, UAE 

From: Rahul Nerkar (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, July 10, 2022 9:53 AM 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Shajan Joy < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Order no.8173952394 CASH Refund Approval 

Dear All, 

Please update the store location. 

Regards, 

Rahul Nerkar. 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, July 6, 2022 11:06 AM 
To: Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Rahul Nerkar (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Shajan Joy < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Order no.8173952394 CASH Refund Approval 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Shababe, 

Customer contacted under 4590333 

Thank you for your help! 

Regards, 

Apoorv 

From: "Mohammad Shababe Quamar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rahul Nerkar" < [ mailto:[email-masked] | [email-masked] ] >, "Geetanjali Gadpelly" < [ mailto:[email-masked] | [email-masked] ] >, "Faraz Lohani" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Reddy Prasad" < [ mailto:[email-masked] | [email-masked] ] >, "Ajith Pillai" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Rohit Kamath, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Sonal Gyanchandani, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Priyanka Gadiya, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Shajan Joy" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, July 6, 2022 11:30:49 AM 
Subject: RE: Order no.8173952394 CASH Refund Approval 

++ [ mailto:[email-masked] | 
@Apoorv Joshi ] [ mailto:[email-masked] | 
@Manish Kumar ] Please connect with customer and get store location. 

Thanks & Regards, 

Shababe Quamar 

+971 4 517 4278 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Rahul Nerkar (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, July 3, 2022 8:28 AM 
To: Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Shajan Joy < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Order no.8173952394 CASH Refund Approval 

Dear All, 

Please update location. 

Regards, 

Rahul Nerkar. 

From: Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, June 22, 2022 6:07 PM 
To: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Rahul Nerkar (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Shajan Joy < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order no.8173952394 CASH Refund Approval 

Pls provide location 

From: Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, June 20, 2022 3:26 PM 
To: Rahul Nerkar (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Shajan Joy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order no.8173952394 CASH Refund Approval 

HI team, 

Tried calling the customer but it is switched off, will try again later. 

From: Rahul Nerkar (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, June 20, 2022 11:23 AM 
To: Shajan Joy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Order no.8173952394 CASH Refund Approval 

Dear Faraz/Geetanjali, 

Cash refund approved by Shajan Sir. 

[ mailto:[email-masked] | @Faraz Lohani ] Request to provide location. Geetanjali will be arrange cash at provided location. 

Regards, 

Rahul Nerkar. 

From: Shajan Joy < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, June 20, 2022 11:16 AM 
To: Rahul Nerkar (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Order no.8173952394 CASH Refund Approval 

Dear Rahul, 

Approved. 

Thanks and regards 

Shajan joy 

From: Rahul Nerkar (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, June 20, 2022 10:04 AM 
To: Shajan Joy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Order no.8173952394 CASH Refund Approval 

Dear Shajan Sir, 

Sorry for your inconvenience. 

Order no.8173952394 amount KD- 13/- NOT CAPTURED on KPAY. 

Please approve the Cash refund. 

Regards, 

Rahul Nerkar. 

From: Rahul Nerkar (TCS) 
Sent: Monday, June 20, 2022 7:49 AM 
To: Shajan Joy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Reddy Prasad < [ mailto:[email-masked] | [email-masked] ] >; Ajith Pillai < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Faraz Lohani < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Geetanjali Gadpelly < [ mailto:[email-masked] | [email-masked] ] >; Rohit Kamath (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Sonal Gyanchandani (TCS) < [ mailto:[email-masked] | [email-masked] ] >; Priyanka Gadiya (TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Order no.8173952394 CASH Refund Approval 

Dear Shajan Sir, 

Order no.8173952394 amount KD- 13/- NOT CAPTURED on KPAY. 

Please approve the Cash refund. 

Regards, 

Rahul Nerkar. 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com