Subject: Re: Deduction against: ON_VALIDATION_CANCELLED 7379703650
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Musaed <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 1 Sep 2022 01:40:25 -0700 (MST)

Hi Zeeshan, 

Kindly note that the customer has reported to that the amount has been deducted from his account against onvalidation cancelled order. 

We request you to please validate the same and if amount detucted then assist us in getting the refund processed. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohammad Musaed" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Sent: Thursday, September 1, 2022 3:43:54 AM 
Subject: ON_VALIDATION_CANCELLED 7379703650 

Hi Team, 

Order id : 7379703650 
Date : Jul 25, 2022 
Amount :BHD9 

Pament mode: Benefit 

​Transaction id :220557797840 

The customer is complained he got a deduction and the order status is "ON_VALIDATION_CANCELLED", and he shares the bank statement and the transaction id, please check and do the needful, 

Regards, 
M.T