Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Fri, 26 Aug 2022 15:25:05 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

A

4725148 - why is it reopened

Akshay Berry

A

?

Akshay Berry

N

Akshay Berry

4725148 - why is it reopened

Checking

Nikhil Bishnoi

A

4731526 - no escalation for return

Akshay Berry

A

social media complaint

Akshay Berry

N

Akshay Berry

4731526 - no escalation for return

Apologies, will get this escalated now and will share the feedback with the agent.

Nikhil Bishnoi

N

Akshay Berry

4725148 - why is it reopened

Today a fresh chat was merged in the parent ticket and that is why the child ticket was also opened. Will get this closed.

Nikhil Bishnoi

A

Nikhil Bishnoi

Today a fresh chat was merged in the parent ticket and that is why the child ticket was also opened. Will get this closed.

refund still not done for this even after cancelling rma

Akshay Berry

N

Akshay Berry

refund still not done for this even after cancelling rma

Yes, working on this.

Nikhil Bishnoi

A

Nikhil Bishnoi

Yes, working on this.

since 10 days there was no action on this ticket?

Akshay Berry

L

@akshay.berry1 looking into this now

LSM Automation Bot

N

Akshay Berry

since 10 days there was no action on this ticket?

Apologies. Actioned it now.

Nikhil Bishnoi

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