Subject: RE: Benefit Transfer - Order ID: 7382299467
From: Muhsin Thai Valappil <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Ziena Saeed <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Thu, 25 Aug 2022 16:51:55 +0000

Approved.

Regards,
Muhsin Thai Valappil

From: Mohmed Ghadiyali <[email-masked]>
Sent: Thursday, August 25, 2022 4:17 PM
To: Muhsin Thai Valappil <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Ziena Saeed <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Benefit Transfer - Order ID: 7382299467

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, August 25, 2022 2:11 PM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ziena Saeed <[email-masked]<mailto:[email-masked]>>; Muhsin Thai Valappil <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit Transfer - Order ID: 7382299467

Dear Mohmed,

Please find RMS details and screenshot below.

Please help to process

Refund Amount BHD- 21.6

ORDER_NO
ITEM
ITEM_DESC
DEPT_NAME
CLASS_NAME
SUBCLASS_NAME
QTY
PRICE
SALETYPE
ORDER_DATE
ORDER_TIME
SHIP_DATE
LINE_TOTAL
DISCOUNT
MY_CREDIT
VAT_TOTAL
NET_RCVBL_AMT
7382299467
163848885
9pc Cookware Set
Dining
Cookware
Cookware
1
30
RETURN
15-Aug-22
1:37:08 PM
17-Aug-22
-30
-8.4
-21.6
-1.9636
-21.6
7382299467
163848885
9pc Cookware Set
Dining
Cookware
Cookware
1
30
SALE
15-Aug-22
1:37:08 PM
15-Aug-22
30
8.4
0
1.9636
21.6

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, August 24, 2022 2:30 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ziena Saeed <[email-masked]<mailto:[email-masked]>>
Subject: Benefit Transfer - Order ID: 7382299467

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Zeeshan,

Please assist us in the below Benefit Transfer.

Problem Statement: Refund Follow Up
Order Date: Aug 15, 2022
Order ID: 7382299467

AMount: BHD 21.60

Jira link: https://landmark.atlassian.net/browse/REL-158838
Assistance Required: Process The Refund To The Bank Account

Issue Description: The refund 2.1 BHD has been removed from the customer's My Credit. We kindly ask you to process the refund to the customer's bank account as he paid by Benefit.

Thanks in advance.

Regards,
Manish
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