Subject: FW: [#4747318] - inbound call for order ID : 6161996318
From: Mohamed Mahmoud <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Tue, 23 Aug 2022 07:47:02 +0000

Hi @Apoorv Joshi<mailto:[email-masked]>, @Manish Kumar<mailto:[email-masked]>

Please do the needful

Thanks

From: Salman Qaseem <[email-masked]>
Sent: Tuesday, August 23, 2022 11:25 AM
To: Mohamed Mahmoud <[email-masked]>; Nisha Balakrishna <[email-masked]>; Centrepoint <[email-masked]>; Sreya Ravikumar <[email-masked]>
Cc: [email-masked]; Escalations Dxbteam <[email-masked]>; Raveen Sethupathy <[email-masked]>
Subject: Re: [#4747318] - inbound call for order ID : 6161996318

Dear Centrepoint Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 014-7961-NP4X-KPTC-CY|Start Date: 23.08.2022 00:00:00|End Date: 23.11.2022 23:59:00

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A

Value: 30 SAR|Minimum Threshold Value: 50 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A

Regards,
[Logo  Description automatically generated]
SALMAN QASEEM
E-commerce Content Merchandiser
[signature_3936280732]
Web Team|Landmark Group
Oasis Mall, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital>

From: Mohamed Mahmoud <[email-masked]<mailto:[email-masked]>>
Date: Monday, 22 August 2022 at 3:20 PM
To: Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>, Centrepoint <[email-masked]<mailto:[email-masked]>>, Sreya Ravikumar <[email-masked]<mailto:[email-masked]>>, Salman Qaseem <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#4747318] - inbound call for order ID : 6161996318
@Salman Qaseem<mailto:[email-masked]>

Reminder

From: Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 19, 2022 12:12 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Sreya Ravikumar <[email-masked]<mailto:[email-masked]>>; Salman Qaseem <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#4747318] - inbound call for order ID : 6161996318

@Salman Qaseem<mailto:[email-masked]> fyi

Thanks.

Regards,
[Logo  Description automatically generated]
Nisha Balakrishna
Ecommerce Content Merchandiser
Landmark Group
[signature_505184510]

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Reply-To: Centrepoint <[email-masked]<mailto:[email-masked]>>
Date: Friday, August 19, 2022 at 10:34 AM
To: Sreya Ravikumar <[email-masked]<mailto:[email-masked]>>, Nisha Balakrishna <[email-masked]<mailto:[email-masked]>>
Cc: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#4747318] - inbound call for order ID : 6161996318

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly issue a voucher for Centrepoint  of 30 SAR  valid for three months with a threshold of ​50 SAR

Order No.:6161996318

Best Regards,
Waad arabiyat
Backoffice | Crystel
On Thu, 18 Aug at 7:42 PM , Abdulaziz Alhassar <[email-masked]<mailto:[email-masked]>> wrote:
The customer is not satisfied with the product to which the brand logo arrived is not clear and also has damages and the customer requests compensation because he used a discount code and wants to compensate it with another discount because he asks for another time
the product :
164284643 - - شنطة ظهر مزخرفة بعجلات وسحّاب إغلاق من لونسديل - 32x23x48 سم

4747318:1125156
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