Subject: FW: Online Return Issue
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Wed, 17 Aug 2022 08:41:00 +0000

Hi @Apoorv<mailto:[email-masked]> @Manish<mailto:[email-masked]>,

Send voucher to the customer.

Regards,
[Logo  Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Vriddhi Sharma <[email-masked]>
Sent: Tuesday, August 16, 2022 6:07 PM
To: Raveen Sethupathy <[email-masked]>; Prakash Iyangar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Akshay Berry <[email-masked]>; Max Deiracitycentre <[email-masked]>
Subject: Re: Online Return Issue

Dear Max Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 044-09Z6-B7WD-7GNY-17|Start Date: 16.08.2022 00:00:00|End Date: 16.09.2022 23:59:59

Type: Serial Voucher|Concept: MAX|Territory: UAE|Checkout Site: N/A

Value: 250 AED|Minimum Threshold Value: 251 AED|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A

Best regards,

Vriddhi Sharma
E-Commerce Content Merchandiser
[Logo  Description automatically generated]
[signature_723834285]

From: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 16 August 2022 at 5:10 PM
To: Prakash Iyangar <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Vriddhi Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>, Akshay Berry <[email-masked]<mailto:[email-masked]>>, Max Deiracitycentre <[email-masked]<mailto:[email-masked]>>
Subject: Re: Online Return Issue

Adding @Vriddhi Sharma<mailto:[email-masked]>

From: Prakash Iyangar <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 16 August 2022 at 4:52 PM
To: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Jessie Caparas <[email-masked]<mailto:[email-masked]>>, Akshay Berry <[email-masked]<mailto:[email-masked]>>, Max Deiracitycentre <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Online Return Issue

Hi @Escalations Dxbteam<mailto:[email-masked]>

Please send a voucher of AED 250 to the customer with the details below

@Raveen Sethupathy<mailto:[email-masked]> please issue a voucher of AED 250 (min value 251) for the customer.

Customer Details :

Name : Rasha Roshdi
Mobile : 0508656520
Email Id : [email-masked]<mailto:[email-masked]>

Please confirm once done.

Thanks
Prakash

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Max Deiracitycentre <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 16, 2022 16:48
To: Prakash Iyangar <[email-masked]<mailto:[email-masked]>>
Cc: Smit Thakkar <[email-masked]<mailto:[email-masked]>>
Subject: Online Return Issue

Dear Sir

As discussed with you regarding the Return issue for online order. Please find the details below and pic attached for your reference, All merchandise are in store as instructed by you :

Order 1 :

Order Number : 9580809882
Item Code : 164645511
Amount : 73.64 AED

Order 2 :

Order number : 9581037159
Item 1 Code : 164735309 : 57.13 AED
Item 2 Code : 164547043 : 43.69 AED
Item 3 Code : 164648189 : 60.49 AED
Total : 161.31 AED

Total Amount to be refunded for both orders : 234.95 AED

Customer Details :

Name : Rasha Roshdi
Mobile : 0508656520
Email Id : [email-masked]<mailto:[email-masked]>

Request you to please do the needful

Sushant Bhatia

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