Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Sun, 14 Aug 2022 12:50:34 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

M

hi team

Mahmoud Emad Elsayed

M

how many agents on chat ?

Mahmoud Emad Elsayed

N

Hi Mahmoud, Right now one is there asked the second agent to get the chat flow reduced.

Nikhil Bishnoi

N

@mohmoud.elsayed Kindly advise on this ticket id 4684744. The customer is threatening for a legal action.

Nikhil Bishnoi

M

one agent was handling 10 chat at the time !

Mahmoud Emad Elsayed

M

are you monitoring that ?!

Mahmoud Emad Elsayed

N

Apologies. Will make sure that 2 agents are there

Nikhil Bishnoi

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