Subject: RE: Refund issue
From: Mohmed Ghadiyali <[email-masked]>
To: Muhsin Thai Valappil <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Manish Kumar <[email-masked]>, Elbadri <[email-masked]>, Sayed Humera <[email-masked]>
Date: Tue, 9 Aug 2022 21:15:13 +0000

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]>
Sent: Tuesday, August 9, 2022 1:21 PM
To: Nikhil Bishnoi <[email-masked]>; Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Elbadri <[email-masked]>; Sayed Humera <[email-masked]>; Muhsin Thai Valappil <[email-masked]>
Subject: Re: Refund issue

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 26.12

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
7/1/2022 9:20
'677950
'BENEFIT
'000000
1 - Purchase
'048
'26.12
'NOT CAPTURED
'55
'7376493870
'202218271794672
'218257080890
'7
'37.131.58.109
'b0abfdd4-8812-44e1-8888-223852d8348a
'BENEFIT
7/1/2022 9:22
'677950
'BENEFIT
'198484
1 - Purchase
'048
'26.12
'CAPTURED
'00
'7376493870
'202218271717072
'218257080918
'7
'37.131.58.109
'b0abfdd4-8812-44e1-8888-223852d8348a
'BENEFIT

Thanks & Regards,
Zeeshan
________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 9, 2022 1:05 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Elbadri <[email-masked]<mailto:[email-masked]>>; Sayed Humera <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Refund issue

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Zeeshan,

Kindly assist us with the refund as per the below.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Sayed Humera" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 6 August, 2022 18:22:48
Subject: Refund issue

Hi Team

Order ID: 7376493870

Customer reported us that he was charged for this order and as we have checked the hybris order is invalidation cancelled. Below are details provided by the customer , kindly check and do needful

Card Details:
4847 1341 0397 9148
Expiry: 06/26
Name: Michelle Del Campo Tullao

Regards
Huma

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