Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Tue, 9 Aug 2022 18:28:30 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

N

Mahmoud Emad Elsayed

why we are asking customer to call call centre instead of offer creating return for him

for this tkt, cx is requesting to return 2 items of 4. cx did not name the items, so here the agent gave the cx 3 options of how to return the items that the cx did not like. throu a call or online or visiting the nearest store.

Naif Teni

M

we should ask or advise to contact by different channel

Mahmoud Emad Elsayed

M

please inform the agents the same

Mahmoud Emad Elsayed

N

Mahmoud Emad Elsayed

please inform the agents the same

will do

Naif Teni

M

4710630

Mahmoud Emad Elsayed

M

4706594

Mahmoud Emad Elsayed

M

4700372

Mahmoud Emad Elsayed

M

@naif.teni wrong group

Mahmoud Emad Elsayed

N

Mahmoud Emad Elsayed

@naif.teni wrong group

checking them

Naif Teni

N

Mahmoud Emad Elsayed

@naif.teni wrong group

fixed

Naif Teni

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