Subject: RE: POC for Customer Escalations
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Tue, 9 Aug 2022 08:33:06 +0000

Hi Apoorv,

As mentioned below, for CP Ecom escalations and not related to store or C&C.

He would be replacing Ritesh Sharma.

Regards,
[Logo  Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, August 9, 2022 11:42 AM
To: Akshay Berry <[email-masked]>
Cc: Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mustehsan Siddiqui <[email-masked]>
Subject: Re: POC for Customer Escalations

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Akshay,

This is for Store related and Click and collected related issue or just for store purchase related issue. Also please advise for which territory is the SPOC.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, August 9, 2022 12:53:45 PM
Subject: POC for Customer Escalations

Hi Apoorv / Manish,

This is to inform you that Sanket has joined the CP Ecom team as the new Omnichannel Manager.

Sanket will be the POC going forward for all the customer escalations related to CP ecom. Update the matrix accordingly.

[email-masked]<mailto:[email-masked]>

Regards,
[Logo    Description automatically generated]
Akshay Berry
Vendor Support & Escalations Specialist
T: +971 4 5172125
Landmark Group HQ, Marina, Dubai, UAE
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