Subject: Deduction against on validation cancelled order 7378332158
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Ziena Saeed <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 2 Aug 2022 04:41:35 -0700 (MST)

Dear Team, 

Please note that the customer has confirmed that amount has been deducted from his account. We request you to please check and assist us in getting the refund processed. 

Problem Statement: On Validation Cancelled Order 

Order Date: Jul 13, 2022 
Order ID: 7378332158 
Amount : BHD26.80 

Refund mode: Benefit 

Assistance Required: Process The Refund 

The order has not been processed successfully but the amount was deducted from the customer account. 

Thank you for your help. 

Regards, 
Manish