Subject: Re: Deduction against on validation cancelled order: 7371806407
From: "Zeeshan Mohammad(TCS)" <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Loujain <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 12 Jul 2022 06:03:33 +0000

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 47.46

Received Time                                   Terminal ID             Brand ID        Authorization Code                      Action                          Currency Code                   Trans. Amount                    Result Code                            Host Response                    Mer. TrackID                            TranId                          Ref. Id                        ECI     IP Address                      UDF1                    UDF2
5/27/2022 20:32 '677950 'BENEFIT        '643603 1 - Purchase    '048    '47.46  'CAPTURED       '00     '7371806407     '202214736360888        '214715953227   '7      '109.161.214.93 '5d267ae5-4099-4902-8543-0f2157b4005e   'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]>
Sent: Sunday, July 10, 2022 2:53 PM
To: Zeeshan Mohammad(TCS) <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Loujain <[email-masked]>
Subject: Deduction against on validation cancelled order: 7371806407

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Dear Team,

Problem Statement: Deducted Amount

Order ID: 7371806407
Order Date: May 27, 2022

Payment mode: Benefit
Amount: BHD 47.46

Assistance Required: Process The Refund

Issue Description: The order has not been placed successfully and it went on validation canceled, but the customer contacted us and shared a bank statement confirming that the amount has been deducted. Please check and do the needful.

Best Regards,
Manish
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