Subject: Re: Refund not done
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: MOHAMMED ALMUSTAFA <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 9 Jul 2022 02:30:37 -0700 (MST)

Dear Team, 

With respect to the order id 9572232904, We have already shared the RRN to the customer however it is not reflecting in customer's bank statement. 

Thank you for your help. 

Regards, 
Manish 

From: "MOHAMMED ALMUSTAFA" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Sent: Saturday, July 9, 2022 2:55:17 PM 
Subject: Refund not done 

Hi Manish, 

Order ID:9572232904 

The refund has been done from our side on 11/06/2022, we have shared the RRN with the customer but he contacted us again that he didn't received the refuned. 

Please check the attached bank statement and do the needful. 

Best regards.