Subject: Damaged item: call back request
From: Manish Kumar <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>, Mario Hisham <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Aya Saoud <[email-masked]>
Date: Fri, 8 Jul 2022 00:42:30 -0700 (MST)

Hi Team, 

Please arrange a call back for this customer. 

Order id: 9575674041 

Order date: Jun 26, 2022 
Tracking id: FP062622003038 
Item id: 163576001 

Issue description: The customer wants a call on his contact number, as he received a damaged item (Juniors - Juniors Aberdeen Travel Cot with Mesh Sides), and the return request has been initiated still cx is requesting us for a call back, so please do the needful. 

Customer's contact number: 0569145255 

Thanks for your help! 

Regards, 
Aya.