Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Manish Kumar <[email-masked]>
Date: Fri, 1 Jul 2022 14:52:10 +0000 (UTC)

Hey Manish Kumar ,

You have new message(s) in this group.

Livesalesman Team

A

4459415 - resolve this as customer has been contacted by the team about the prize

Akshay Berry

A

4563414 - always check hybris

Akshay Berry

N

@akshay.berry1 Please assist us with the email id to whom we may escalate this 4543885. We have escalated to Shubham Chintalwar as per the matrix, but he is telling that he is not the SPOC. Kindly assist.

Nikhil Bishnoi

A

Nikhil Bishnoi

@akshay.berry1 Please assist us with the email id to whom we may escalate this 4543885. We have escalated to Shubham Chintalwar as per the matrix, but he is telling that he is not the SPOC. Kindly assist.

checking

Akshay Berry

A

Apoorv Joshi

Hi @mohammad.quamar can you please check and confirm the store spoc for CP and MAX in Qatar. We were given [email-masked] for CP Spoc previously but this email keeps on telling us that they are not the spoc for CP.

MAX - Mahender singh [email-masked]

Akshay Berry

A

image.png (1.8 KB)

Akshay Berry

A

Akshay Berry

checking

in the meantime raise to [email-masked]

Akshay Berry

A

Apoorv Joshi

Hi @mohammad.quamar can you please check and confirm the store spoc for CP and MAX in Qatar. We were given [email-masked] for CP Spoc previously but this email keeps on telling us that they are not the spoc for CP.

CP - Rajat Gupta [email-masked]

Akshay Berry

N

Akshay Berry

CP - Rajat Gupta [email-masked]

Thank you. Will ask Apoorv to update in the matrix as well.

Nikhil Bishnoi

A

4566135 - why agent raising it to us?

Akshay Berry

N

Akshay Berry

4566135 - why agent raising it to us?

Hi Akshay, the collection didn't happen after multiple follow ups under child ticket 4508545. Hence, we need assistance for the collection to be arranged.

Nikhil Bishnoi

N

Akshay Berry

4459415 - resolve this as customer has been contacted by the team about the prize

Closed.

Nikhil Bishnoi

A

Nikhil Bishnoi

Hi Akshay, the collection didn't happen after multiple follow ups under child ticket 4508545. Hence, we need assistance for the collection to be arranged.

OLM team already replied to reassign RVP but it was not done

Akshay Berry

N

Akshay Berry

OLM team already replied to reassign RVP but it was not done

Hi Akshay, the RVp was reassigned on June 29 by Manish under the child ticket 4508545. This child ticket was created on June 17 and the collection didn't happen. An alternate number was also shared with the courier team.

Nikhil Bishnoi

N

Akshay Berry

@apoorv @manish.kumar 4472785 ask for bank details

Done. asked the required details from the customer.

Nikhil Bishnoi

N

Akshay Berry

4563414 - always check hybris

Informed and resolved.

Nikhil Bishnoi

Join the conversation now

Collaborate on the go!

|

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.