Subject: RE: Deduction for on validation cancelled order: 7367783046
From: Mohmed Ghadiyali <[email-masked]>
To: Muhsin Thai Valappil <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Ankur Kwatra <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Sayed Humera <[email-masked]>, Mohammad Musaed <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Manish Kumar <[email-masked]>
Date: Wed, 15 Jun 2022 10:58:17 +0000

Hi @Muhsin Thai Valappil<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]>
Sent: Wednesday, June 15, 2022 1:18 PM
To: Manish Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Ankur Kwatra <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Sayed Humera <[email-masked]>; Mohammad Musaed <[email-masked]>; Mohmed Ghadiyali <[email-masked]>
Subject: Re: Deduction for on validation cancelled order: 7367783046

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 7.4

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
4/25/2022 20:09
'677950
'BENEFIT
'438597
1 - Purchase
'048
'7.4
'CAPTURED
'00
'7367783046
'202211503274762
'211554929166
'7
'95.84.90.14
'9a51c7ab-a00e-4d80-b7b0-8c279212295f
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, June 13, 2022 8:24 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Ankur Kwatra <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Sayed Humera <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Subject: Deduction for on validation cancelled order: 7367783046

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

The customer has reported that the amount has been deducted from his account against the on validation cancelled order, Kindly check and assist us on the same.

Case id - 4451318

Order id : 7367783046
Transaction ID: 610008364323
Debit card number: 5224393068867298
Order Date:Apr 25, 2022
Amount : BHD7.40

The customer is still claiming he got a deduction and he shared all the details as well, please check.

Regards,
Manish
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