Subject: Re: INCOMPLETE CUSTOMER DETAILS-07-JUN-22
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, Prabhakar Singh <[email-masked]>, Ankur Kwatra <[email-masked]>
Date: Wed, 8 Jun 2022 06:23:18 -0700 (MST)

Hi Malik, 

For order number - 6143917447 

Customer has shared the attached bank details. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Mohammed Athar" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, "Prabhakar Singh" <[email-masked]>, "Ankur Kwatra" <[email-masked]> 
Sent: Wednesday, June 8, 2022 2:52:27 PM 
Subject: Re: INCOMPLETE CUSTOMER DETAILS-07-JUN-22 

Hi Malik, 

Customer has shared the IBAN - SA66 1000 0010 1000 0829 0709, for order 6123015943 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Mohammed Athar" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, "Prabhakar Singh" <[email-masked]>, "Ankur Kwatra" <[email-masked]> 
Sent: Tuesday, June 7, 2022 3:27:15 PM 
Subject: Re: INCOMPLETE CUSTOMER DETAILS-07-JUN-22 

Hi Malik, 

For 6143926645, customer has shared the account holder name as - Maha Saleh Hassan 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]> 
Cc: "Mohammed Athar" <[email-masked]>, "Manish Kumar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, "Prabhakar Singh" <[email-masked]>, "Ankur Kwatra" <[email-masked]> 
Sent: Tuesday, June 7, 2022 1:56:47 PM 
Subject: Re: INCOMPLETE CUSTOMER DETAILS-07-JUN-22 

Hi Malik, 

We have contacted the customer under these tickets for the requested details: 

6123015943 - 4462753 
6143926645 - 4462769 
6131210470 - 4462837 
6143616798 - 4462852 
6143917447 - 4462958 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, "Prabhakar Singh" <[email-masked]>, "Ankur Kwatra" <[email-masked]> 
Sent: Tuesday, June 7, 2022 12:52:50 PM 
Subject: RE: INCOMPLETE CUSTOMER DETAILS-07-JUN-22 

Hi [ mailto:[email-masked] | 
@Apoorv Joshi ] [ mailto:[email-masked] | 
@Manish Kumar ] , 

Please do the needful. 

Regards, 

Malik 

From: Mohammed Athar (TCS) <[email-masked]> 
Sent: Tuesday, June 7, 2022 11:21 AM 
To: HB Customercarefloor <[email-masked]>; HCCustomer Carefloor <[email-masked]>; Malik Ismail <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Ismail Aboukhater <[email-masked]>; Mohamed Mahmoud <[email-masked]> 
Cc: KSA CCCTeamLeaders <[email-masked]>; Yahia Taha <[email-masked]>; Momen Elmassry <[email-masked]>; Escalations Dxbteam <[email-masked]>; Tarek Mohamedali <[email-masked]>; Rohit Kamath (TCS) <[email-masked]>; Prabhakar Singh <[email-masked]> 
Subject: INCOMPLETE CUSTOMER DETAILS-07-JUN-22 

Hi All, 

Please provide the correct details for the below orders to process the refund. 

Note: If no details are received in 3 working days will close the tickets 

	

Order Nr. 	

CONCEPT 	

REJECTION REASON 

6123015943 	

CP 	

IBAN INCOMPLETE 

6143926645 	

CP 	

Account Name is incorrect 

6122957171 	

HC 	

IBAN INCOMPLETE 

6136535542 	

HC 	

IBAN INCOMPLETE 

6143616798 	

CP 	

IBAN INCOMPLETE 

6131210470 	

MAX 	

IBAN INCOMPLETE 

6143917447 	

CP 	

IBAN INCOMPLETE 

6143616798 	

CP 	

IBAN INCOMPLETE 

6136535542 	

HC 	

IBAN INCOMPLETE 

6122957171 	

HC 	

IBAN INCOMPLETE 

6143926645 	

CP 	

Account Name is incorrect 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

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