Subject: Call back request
From: Manish Kumar <[email-masked]>
To: Ali Mkhaimer <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, AHMED OMER <[email-masked]>, Ankur Kwatra <[email-masked]>
Date: Wed, 1 Jun 2022 09:15:28 -0700 (MST)

Hi Team, 

Customer contact number: +971-551641050 
Customer name: Sreekumar Nair 

Case id - 4240464 

The store gave the Cx coupon gift and informed him the voucher is valid at all domino's stores in uae, when he tried to produced the vouchers at at store in hamdan they refused it and they asked to used it online orders, When he tried to ordering through online its shown that 25AED OFF Value discount - Valid on Medium and Large hand tossed Pizzas Only Target product: Peperoni Pizza. 
​ 
The customer call us and he called Domino's Customer Support and they reject the complain and ask him to check our support, he is so upset and he mention that we give him the voucher so he need the solution from us. 

Regards, 
Manish