Subject: Re: Order was cancelled but amount deducted.
From: Manish Kumar <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, MOHAMMED ALMUSTAFA <[email-masked]>, Apoorv Joshi <[email-masked]>, Ankur Kwatra <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 31 May 2022 01:21:45 -0700 (MST)

Hi Zeeshan, 

Please assist us on the below request as the the cx the amount has been deducted from his account. 

Thank you for your help. 

Regards, 
Manish 

From: "MOHAMMED ALMUSTAFA" <[email-masked]> 
To: "Manish Kumar" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, May 22, 2022 9:35:45 PM 
Subject: Order was cancelled but amount deducted. 

Hi Team 

Problem Statement: Order was cancelled but amount deducted. 

Email ID: [email-masked] 

Order number: 7367755249 
Amount: BHD 10.40 

Deduction date: 4/25/2022 

The customer reported that he was charged but the order wasn't placed.. The customer provided bank statement. 

Thanks for the assistance. 

Regards, 
Almustafa.