Subject: RE: Request for manual refund
From: Mohammad Shababe Quamar <[email-masked]>
To: Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Ankur Kwatra <[email-masked]>, AHMED OMER <[email-masked]>
Date: Mon, 30 May 2022 10:18:33 +0000

++ @Akshay Berry<mailto:[email-masked]> Please check the status of ticket # 4309494

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Manish Kumar <[email-masked]>
Sent: Monday, May 30, 2022 1:04 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Apoorv Joshi <[email-masked]>; Ankur Kwatra <[email-masked]>; AHMED OMER <[email-masked]>
Subject: Re: Request for manual refund

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>, "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 27, 2022 4:43:36 PM
Subject: Re: Request for manual refund

Hi Team,

Kindly assist us on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ankur Kwatra" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 27, 2022 4:31:57 PM
Subject: Request for manual refund

Hi Team,

 Problem Statement: Request for manual refund

Order ID:  9561125305
Refund amount:  AED 59.2

Assistance Required: Need Urgent Refund to the customer account
Issue Description: The approval for the changing the refund mode has been attached on this mail, and the amount has been removed  from the custoemr "my credit" as per the hybris and confirmation from "jira" team.

Regards,
Ahmed Omer

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com