Subject: Re: Request for manual refund
From: Manish Kumar <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Ankur Kwatra <[email-masked]>, AHMED OMER <[email-masked]>
Date: Mon, 30 May 2022 02:04:02 -0700 (MST)

Hi Team, 

Kindly assist us on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Manish Kumar" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ankur Kwatra" <[email-masked]>, "AHMED OMER" <[email-masked]> 
Sent: Friday, May 27, 2022 4:43:36 PM 
Subject: Re: Request for manual refund 

Hi Team, 

Kindly assist us on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "AHMED OMER" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ankur Kwatra" <[email-masked]> 
Sent: Friday, May 27, 2022 4:31:57 PM 
Subject: Request for manual refund 

Hi Team, 

Problem Statement: Request for manual refund 

Order ID: 9561125305 
Refund amount: AED 59.2 

Assistance Required: Need Urgent Refund to the customer account 
Issue Description: The approval for the changing the refund mode has been attached on this mail, and the amount has been removed from the custoemr "my credit" as per the hybris and confirmation from "jira" team. 

Regards, 
Ahmed Omer