Subject: RE: Call back request - 9567081930
From: Ali Mkhaimer <[email-masked]>
To: Mario Hisham <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Tarabishi <[email-masked]>, Rawan Barghouth <[email-masked]>, Nour Hanayneh <[email-masked]>
Date: Sat, 28 May 2022 16:50:41 +0000

Dear Mario,

FYKA

Best Regards,

Ali Al Mkhaimer
Contact Center Team Leader

T: +962 6 500 1333

F: +962 6 500 1334

M: +966 551379140

E: mailto:[email-masked]

www.crystel.co<http://www.crystel.co/>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.facebook.com/Crystel.co>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://twitter.com/CrystelCo>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]

From: Apoorv Joshi [mailto:[email-masked]]
Sent: Saturday, May 28, 2022 7:37 PM
To: Ali Mkhaimer <[email-masked]>
Cc: escalations dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Call back request - 9567081930

Hi Ali,

With regards to Order ID 9567081930, ticket id 4302217 we have already escalated the concern to the WH and done the follow up as well for the refund, but the customer keeps on following up on chat and is asking for a call back request at the earliest.

Customer Name: Hassan Tariq
Mobile Number: +971529491073

Thank you for your help!

Regards,
Nikhil.