Subject: FW: Request for Call Bacl
From: Ali Mkhaimer <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>, Mario Hisham <[email-masked]>
Cc: Nour Hanayneh <[email-masked]>, Mohammad Tarabishi <[email-masked]>, Rawan Barghouth <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, "[email-masked]" <[email-masked]>, Apoorv Joshi <[email-masked]>, "Manish Kumar" <[email-masked]>
Date: Sat, 28 May 2022 15:03:18 +0000

Dear Team,

FYKA please

Best Regards,

Ali Al Mkhaimer
Contact Center Team Leader

T: +962 6 500 1333

F: +962 6 500 1334

M: +966 551379140

E: mailto:[email-masked]

www.crystel.co<http://www.crystel.co/>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.facebook.com/Crystel.co>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://twitter.com/CrystelCo>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>

[Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]

From: Manish Kumar [mailto:[email-masked]]
Sent: Friday, May 27, 2022 12:55 PM
To: Ali Mkhaimer <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; MOHAMMED MURSHED <[email-masked]>
Subject: Re: Request for Call Bacl

Hi Ali,

Kindly arrange a call back on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "MOHAMMED MURSHED" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, May 27, 2022 3:13:20 PM
Subject: Request for Call Bacl

Hi Team,

Problem Statement: Missing items
Order ID: 9566663128
Tracking ID: FP042022001659
Assistance Required: Need missing item

Issue Description: Customer placed order for 6 items but as per the customer he/she has only received 2 items, Under the consignment details we can see that all 6 items has been shipped/Delivered from our side.

The missing item is 164253014 -164258407-164145670 and 155313901

Customer contact number:0529698746
​
Regards,
M.Murshed