Subject: FW: [#4381854] - inbound call-6140736335 - MOC
From: Mohamed Nagy <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Fri, 27 May 2022 08:07:28 +0000

Dear Team,

Kindly send this voucher to the customer ASAP, MOC Urgent case.

Regards,
Mohamed Nagy

From: Vriddhi Sharma <[email-masked]>
Sent: Friday, May 27, 2022 10:38 AM
To: Karen Lobo <[email-masked]>; Mohamed Nagy <[email-masked]>; Raveen Sethupathy <[email-masked]>; Namrita Kanjani <[email-masked]>; Max <[email-masked]>
Cc: [email-masked]; Escalations Dxbteam <[email-masked]>
Subject: Re: [#4381854] - inbound call-6140736335

Dear Centrepoint Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 010-56S8-EGWY-8NX2-XR|Start Date: 24.05.2022 00:00:00|End Date: 24.11.2022 23:59:00

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A

Value: 200 SAR|Minimum Threshold Value: 380 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A

Best regards,

Vriddhi Sharma
E-Commerce Content Merchandiser
[Logo  Description automatically generated]
[signature_723834285]

From: Karen Lobo <[email-masked]<mailto:[email-masked]>>
Date: Friday, 27 May 2022 at 10:14 AM
To: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Max <[email-masked]<mailto:[email-masked]>>, Vriddhi Sharma <[email-masked]<mailto:[email-masked]>>
Cc: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#4381854] - inbound call-6140736335

++ @Vriddhi Sharma<mailto:[email-masked]>

Best regards,

Karen Tracy Lobo
E-Commerce Content Merchandiser
[Logo  Description automatically generated]
[signature_1719225735]

From: Mohamed Nagy <[email-masked]<mailto:[email-masked]>>
Date: Thursday, 26 May 2022 at 10:43 AM
To: Karen Lobo <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>, Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Max <[email-masked]<mailto:[email-masked]>>
Cc: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#4381854] - inbound call-6140736335

Dear @Karen Lobo<mailto:[email-masked]>,

Please amend the voucher to be SAR 200 with Threshold 380, case is MOC.

Regards,
Mohamed Nagy

From: Karen Lobo <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, May 24, 2022 12:52 PM
To: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>; Namrita Kanjani <[email-masked]<mailto:[email-masked]>>; Max <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#4381854] - inbound call-6140736335

Dear Centrepoint Team,

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change.

Code: 010-56S8-EGWY-8NX2-XR|Start Date: 24.05.2022 00:00:00|End Date: 24.11.2022 23:59:00

Type: Serial Voucher|Concept: CENTREPOINT|Territory: KSA|Checkout Site: N/A

Value: 80 SAR|Minimum Threshold Value: 100 SAR|Maximum Discount:  N/A|Combinable with other vouchers: TRUE

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A|First Time User Restriction: N/A

Best regards,

Karen Tracy Lobo
E-Commerce Content Merchandiser
[Logo  Description automatically generated]
[signature_4165025232]

From: Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 May 2022 at 12:05 PM
To: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>, Max <[email-masked]<mailto:[email-masked]>>, Karen Lobo <[email-masked]<mailto:[email-masked]>>
Cc: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#4381854] - inbound call-6140736335

@Karen Lobo<mailto:[email-masked]>

From: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 May 2022 at 10:06 AM
To: Max <[email-masked]<mailto:[email-masked]>>, Raveen Sethupathy <[email-masked]<mailto:[email-masked]>>
Cc: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: [#4381854] - inbound call-6140736335

@Raveen Sethupathy<mailto:[email-masked]>

Regards,
--
Namrita Kanjani
Senior E-Commerce Content Merchandiser
[Logo  Description automatically generated]
[signature_4285769727]

From: Max <[email-masked]<mailto:[email-masked]>>
Reply-To: Max <[email-masked]<mailto:[email-masked]>>
Date: Monday, 23 May 2022 at 9:22 PM
To: Namrita Kanjani <[email-masked]<mailto:[email-masked]>>
Cc: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#4381854] - inbound call-6140736335

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear All,

Please issue a voucher with the amount of 80 SAR applicable in CenterPoint with a threshold of  100 SAR valid for 6 months

Best Regards,
On Fri, 20 May at 8:49 PM , Sami Atta <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team,

As per tracking ID (SD005806677 ) the order has not been delivered.

Kindly contact the customer on the following phone number (966560805653 ) to arrange an urgent delivery.

Order number:6140736335

Best Regards,

4381854:1125156
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